Helmstay
Talk to Peter →

WhatsApp ops for short-term rentals

Your guests, cleaners, and crew already use WhatsApp. Now your ops can too.

Helmstay is an assistant that lives inside the WhatsApp threads you already have — and runs the whole show from there. Any language. One-tap approval. Connects to your booking calendar.

Book a coffee with Peter See how it works

Three things Helmstay does that nothing else does together.

Everyone in their own language.

No language barriers — for anyone. Your Bahasa-speaking cleaner, your English handyman, your Russian guest, your Korean check-in — each texts naturally in their own language. You read every thread in yours, and Helmstay sends replies back to each person in theirs. Nobody has to switch languages to get an answer.

One tap, one approval.

Anything that needs you comes to you in one tap. Cleaner reports a broken AC → the handyman gets pulled in with your sign-off. Guest asks for late checkout → you say yes from WhatsApp. Handyman quotes $120 in parts → you approve before they buy. Want to change tonight's rate or block dates for maintenance? Same flow. All from one shared memory.

Connects to your booking calendar.

Knows who's checking in tomorrow, what nights are blocked, and what tonight's rate is. Ask "who's my next guest?" or "what's revenue this month?" — instant answer, no dashboard to dig through. Text "block June 4–5 for maintenance" — it asks once, you tap yes, done. OwnerRez today, Hostfully and Guesty coming.

One source of truth · live in production

One conversation thread per person.
One brain behind all of them.

Every stakeholder texts naturally in their own language. You see everything in yours, in one place. The host is the controller. Helmstay does the wiring.

L
Laura
Cleaner · 🇮🇩 Bahasa
AC rusak di kamar utama
Diterima, sudah saya catat. Peter sudah diberitahu.
↘ Peter sees this in English
A
Anya
Guest · 🇷🇺 Russian
Какой пароль от Wi-Fi?
Wi-Fi: MountainDreams2024 · скорость 200 Мбит/с 📶
↙ Peter sees this in English
P
Peter (you)
One thread · everything translated to English
🔧
Issue #1 · Laura (cleaner, Bahasa)
"AC broken in the master bedroom" — routing to handyman
💬
Anya (guest, Russian)
Asked for Wi-Fi password — answered instantly from FAQ
Made (handyman, English)
Showerhead fixed at villa 2 · cost $45 — logged, no action needed
📦
Bob (propane, English)
Tank delivery confirmed · Tue 2pm — on calendar
Reply YES to approve · NO to skip · or just ask "who's next guest?" anytime.
M
Made
Handyman · 🇮🇩 English
Helmstay Issue #1 — AC broken at Mountain Dreams. Photo + address attached. Confirm?
On my way. ETA 30 min. Will quote parts after I check.
↗ Peter sees Made's status
B
Bob
Propane vendor · 🇺🇸 English
Tank ready for Tuesday — same address as last month?
Yes, 2pm Tue confirmed. Calendar updated for Peter.
↖ Peter sees the booking

Laura + the AC issue is a real exchange from production logs (2026-05-16, blurred for PII). The other three threads illustrate the same pattern at scale — one host, every stakeholder in their own language, one shared memory.

Who built this

I built Helmstay while running my own Airbnb in the Colorado mountains.

Three months ago I got tired of running my Pagosa Springs Airbnb through five different apps. The cleaner texts me. The handyman texts me. The guest texts me. The propane guy texts me. Five threads, no shared memory, and somehow I'm the one trying to remember what each person said.

So I started building Helmstay for myself. Now it's in production at Mountain Dreams Ranch — and I'm in Bali talking to boutique villa managers about what they need from a tool like this.

The pain is the same here as it is in Pagosa — different climate, same WhatsApp chaos.

Peter Thompson
Airbnb Host · Founder
Pagosa Springs, Colorado · Bali
Former Yosemite Sierra Fly Fishing guide. Currently building Helmstay and meeting villa operators in Canggu, Berawa, and Ubud.

Run STR ops anywhere? Let's compare notes.

Coffee on me if you're in Bali. Otherwise, a WhatsApp or email and I'll come to you.

WhatsApp me peter@coveai.dev